Richard Jones

There is nothing general about this comment but everything exceptional. From the first phone call to the checking in after we moved, our experience exceeded our expectations, and that was pretty much down to one man: Nick, who was absolutely incredible. He was professional yet so very personable and went above and beyond for us. By the time we moved house, we almost felt sad that our communication with him was over. He walked a journey with us and shared in our moments of joy when our offer was accepted, and was so supportive in the frustrating and disappointing days when our house move was delayed. He showed so much genuine interest in us. He seemed to know exactly what to say and it was very evident that he cared about all his clients. Nick communicated effectively and was always quick to respond to messages. He often checked in with us to see how we were and he worked tirelessly with other agents and solicitors in the chain to get the job done. The words above do not give justice to the gratitude we feel or to expertise, kindness and character of Nick, but we hope that our thoughts will be passed on and that he will be recognised because he is an absolute asset to your company and is an example to estate agents world wide of excellence, integrity and client commitment. Thank you Nick- we respect you, value you and appreciated all your hard work on our behalf.